• background image

  • Welcome to MEDCALL

     

    Your Global Medical Assistance Partner

    Embark on a journey with MedCall, a leading medical assistance company headquartered in Turkey. With a decade of experience since our establishment in Beirut, we have built a strong reputation for excellence. Our impressive portfolio includes strategic collaborations with major assistance companies worldwide, allowing us to deliver top-tier healthcare solutions wherever you need them most.

    Our standout feature is the 24H365 trilingual helpdesk, Arabic, French and English, a game-changer in the industry. This innovative platform is customizable, boasting a dedicated local number for each client, ensuring seamless assistance across continents.

    What sets us apart is our unique fusion of youthful startup energy and the seasoned expertise derived from our European roots, coupled with a profound understanding of Middle Eastern culture. This distinctive blend allows us to offer fresh perspectives and regionally rooted solutions.

    At MEDCALL, we take pride in serving elite global medical assistance clients. Our commitment to excellence enables us to provide unparalleled medical assistance services, not just locally, but across the expansive EMEA (Europe, Middle East, and Africa) region.

    Understanding the critical nature of medical assistance, our dedicated team is committed to delivering superior support and services. As we embark on this exciting journey, we look forward to the opportunity to showcase our innovative approach and global expertise, elevating your medical assistance experience.

    Explore the future of medical assistance with MEDCALL.

    Contact us to learn more about potential collaborations and how we can tailor our services to meet your unique needs.

    Welcome to a world of unparalleled medical assistance expertise

    welcome to MEDCALL.

  • Vision Statement:

    Empowering Global Healthcare with MedCall

     

    At MedCALL, our vision is rooted in a commitment to redefine the landscape of global healthcare assistance. We envision a world where seamless, innovative, and accessible medical support transcends geographical boundaries, making a meaningful impact on the well-being of individuals and communities worldwide.

     

    Our vision is built on two core pillars:

     

     

    1. Global Accessibility:

    MedCall aspires to break down barriers to healthcare access. Through our 24H365 trilingual helpdesk and tailored local numbers, we aim to provide instant, personalized assistance to clients anywhere on the planet. Our vision is to make quality healthcare support readily available to diverse populations, regardless of their location.

     

    2. Cultural Competence and Care:

    We recognize the richness of diversity in healthcare needs. MedCall is dedicated to bridging the gap between global expertise and local cultural nuances. Our vision encompasses a healthcare approach that is not only clinically sound but also culturally sensitive, ensuring that our services resonate with and meet the unique needs of every individual.

     

    As we pursue our vision, we are driven by a passion for excellence and a commitment to making a positive and lasting impact on the global healthcare landscape. MedCall envisions a future where healthcare knows no borders, where our innovative solutions create a world of health and well-being for all.

     

    Welcome to MedCALL – Shaping the Future of Global Healthcare Assistance.

  • Mission Statement:

    MedCall – Pioneering Excellence in Global Healthcare Assistance

     

    At MedCALL, our mission is clear and resolute: to pioneer excellence in global healthcare assistance by delivering unparalleled, innovative, and compassionate services that transcend boundaries and empower lives.

     

    Our mission is anchored in three fundamental principles:

     

    1.Exceptional Care, Anywhere:

    We are dedicated to providing exceptional healthcare assistance to individuals and organizations worldwide. Our 24H365 trilingual helpdesk serves as a beacon of support, ensuring that our clients receive prompt, personalized care tailored to their unique needs, no matter where they are on the globe.

     

    2. Innovation Driving Impact:

    MedCall is committed to leveraging the power of innovation to drive tangible impact. We continually seek and implement cutting-edge technologies and methodologies to enhance our services, making healthcare assistance more accessible, efficient, and effective for those who rely on us.

     

    3. Cultivating Trust Through Expertise:

    Our mission is to foster trust by delivering services backed by a wealth of expertise. MedCall brings together a team with a blend of European proficiency and Middle Eastern cultural insight, ensuring that our healthcare solutions are not only clinically sound but also culturally competent.

     

    As we embark on this mission, we pledge to uphold the highest standards of integrity, transparency, and commitment to our clients, partners, and the communities we serve. MedCALL is dedicated to making a positive and lasting impact on global healthcare assistance, one that extends beyond immediate needs to contribute to a healthier and more resilient world.

     

    Welcome to MedCALL – Where Healthcare Assistance Knows No Boundaries.

  • Our Services

    MedCall's operational expertise in organizing and monitoring the array of medical services:
    Comprehensive Medical Assistance Services by MedCall:
    At MedCall, our dedicated operation team possesses the expertise to seamlessly organize and monitor a spectrum of medical services tailored to your needs. We take pride in offering a comprehensive suite of healthcare solutions, ensuring that your patients receive top-notch support across various medical scenarios.
    broken image

    Outpatient Services:

    Our operation team orchestrates outpatient services, facilitating routine check-ups, diagnostic tests, and minor treatments with efficiency and precision.
    broken image

    Teleconsultation and Telemedicine:

    MedCall's operation experts navigate the realm of teleconsultation and telemedicine, connecting patients with healthcare professionals for remote consultations, prescription management, and continuous virtual healthcare support.
    broken image

    Interpretation Services for Teleconsultation:

    Clear communication is paramount. MedCall's operation team ensures effective language interpretation services during teleconsultations, fostering accurate and empathetic communication.

     

    broken image

    Medical Transportation:

    Efficient and safe, our operation team manages medical transportation, guaranteeing secure transfers between medical facilities or to and from appointments. 
    broken image

    Medical Escorts for Outpatient and Inpatient Services:

    For both outpatient and inpatient scenarios, MedCall's operation experts provide personalized medical escort services. They accompany patients to appointments and offer support during hospitalization, ensuring a smooth and comfortable experience.
    broken image

    Air Ambulance services:

    MedCall, in partnership with trusted partners, provides air ambulance missions with excellent efficiency. Our goal is to provide seamless air evacuation services, transporting patients to the nearest medical facility or conducting wing-to-wing transfers, all while adhering to the highest standards of care. With our experienced and diverse medical teams, including European-based teams, we are equipped to operate in various regions. This ensures that your patients receive the professional medical attention they need, wherever they are.

  • broken image

    These services are provided in direct partnership with Med Evasan France

  • Contact Us

    Türkiye - İstanbul (Head Office)

    İstanbul - Gürsel, Premier Kampüs Ofis, İmrahor Cd. No: 29, Kağıthane 34400
    Mon-Fri 9:00am - 5:00pm
    +90 212 900 48 46
    +90 212 900 48 46
    imad.badaoui@medcall.me

    Imad Badaoui

    General Manager

    Lebanon Branch - Beirut

    Beirut - Al Hadath- Old Saida Street- Abboud Bld - GF
    Mon-Fri 9:00am - 5:00pm
    +961 5 563 714
    +961 5 563 714

    Imad Badaoui

    General Manager

Cookie Use
We use cookies to ensure a smooth browsing experience. By continuing we assume you accept the use of cookies.
Learn More